Returns & Exchanges
At Frog Grips, we stand by the quality of our gear and offer a 30-day return window to ensure you have the perfect fit for your training. If your equipment doesn't meet your performance standards, we are here to make it right with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place your unused Frog Grips in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
Label and Ship
Print your prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Quality Inspection & Refund
Once our team receives and inspects your gear, we will process your refund or ship out your new exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing